Don’t believe everything a machine tells you
May 26, 2018
Posted by on
One of my bookkeeping clients received the following missive from the Canada Revenue Agency:
Re: Source deductions arrears
Thank you for your recent payment of $-,—.–. (there were actual numbers on those blanks which I shall not reveal for reasons of client confidentiality.) This has reduced your account, but you still have an outstanding balance of $0.00.
We would appreciate it if you would pay this amount within 14 days.
This was obviously a computer-generated letter. Too bad that whoever developed the software didn’t endow it with the ability to compute that a balance owing of $0.00 means the account is paid in full.
Of course, those of us who are not machines but highly-spilled writers would never make mistakes like that.