Antiquarian Anabaptist

Apologetics from an Anabaptist perspective

Tag Archives: quality

What do you want to be when you grow up?

Sixty years ago that question was often asked of me and my friends during our high school years. The suggestion was being planted in us that we needed to become something important – to be Somebody.

Our parents had lived through the Great Depression of the 1930’s and wanted a better life for their children. They constantly encouraged us to “get an education, so you won’t have to work as hard as we did.”

Thus was planted the subliminal suggestion that work was not really a good thing. And the way to avoid it was to spend the requisite number of years in an institute of higher education in order to obtain a certificate designating one as someone who was above such a menial status.

It turned out that work was pretty much a necessity, a necessary evil one might say. So people my age did what they had to do and dreamed of that magical day of retirement when they wouldn’t have to work anymore and could spend time with their friends doing all the things they had dreamed of doing.

Reality stuck it’s ugly nose in here too. It turned out that our friends were the people we worked with. When we retired we had nothing in common with them anymore. Many retired men having, by virtue of being men, the conviction that they could fix most anything began tracking their wives around the house and advising them how they could do their work more efficiently. Finally, the wives reached the breaking point and  said, “Why don’t you go out and get a job?” Many men did and found more satisfaction in the work they did after retirement than they had in their careers.

Maybe work isn’t such a bad thing after all. Surveys say that employers don’t care much for fancy pieces of paper offered as proof of sitting through so and so many hours of tenured duty in a classroom. They are looking for people who want to serve. People who want to learn the specific skills needed by their employer to serve their customers. People who find satisfaction in contributing to the success of a team.

The robots are coming, you say? I suppose, but so far more jobs have been lost to Asia than to robots. A renewed appreciation for good workmanship would go hand in hand with a renewed sense of dignity in work.

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Hard work is not a Christian virtue

The robots are coming. Technology already exists that could eliminate almost half of all jobs over the next ten years. Working harder isn’t going to save your job if it is on that list. Working smarter isn’t going to do it either. The economy is changing and the best way to ride the wave of change is to change our attitude about work.

Several years ago a business magazine did a survey of the qualities that businesses were looking for when hiring new employees. The top two items on that list were a desire to serve others and an aptitude to work with others in a team environment. Those sound like Christian virtues, don’t they?

Let’s stop telling young people entering the job market that if they are willing to work really hard they will always have a job. T’aint necessarily so. Especially not in the coming economic transformation. The old ideals of individualistic effort are about to be cast on the scrap heap.

We Christians have absorbed an idea from the world around us that values a person by the amount he produces. We also expect that success equates high production with the ability to spend more on the things we consume. Could we shift our attitude to value a person by what he or she contributes to the common good? That would seem more like a Christian value system, unless we would try to measure that contribution in dollars and cents.

W. Edwards Deming became a hero to Japanese industry when he showed them how to drastically improve the quality of their products in the years after World War II. It wasn’t until 1980, when Deming was 80 years old, that US business started to pay attention to what he had to say. His analysis of American management methods were devastating. He told companies that they needed to drive out fear and eliminate barriers between departments so that everyone could work together for the good of the business. He condemned annual performance reviews, saying they forced employees to compete against each other rather than working together for the common good.

In the survey I quoted earlier, educational accomplishments came far down the list of qualities that business leaders were looking for in new hires. Graduates who have a piece of paper showing their success in the classroom may well expect prospective employers to give them preferential treatment. The problem is that things learned in the classroom usually don’t have much practical value in the workplace.

Employers do want employees who are willing to be life long learners. They just want to be able to direct their employees towards learning things that will directly apply to their work and thus be of benefit to the business. Many years ago Henry Ford said: “Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.”

To put this all together, as Christians we should be teaching the value of a servant spirit. This should be evident in every area of life. Can we really serve God and not be willing to serve our fellow man?

Ideas like “I know better” or “I can do it better” should have no place in Christian life. We should not expect them to be useful in our work life either. Success in the coming economy will not go to the one who works the hardest to prove that he can do things faster and better than someone else. The person who dedicates his efforts towards the success of the whole group will be a valued member of any team.

 

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